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Privacy Policy

Dermatology Nutrition Clinic
Effective Date: 13 June 2026
Website: www.dermatologynutritionclinic.com

Privacy Policy

Dermatology Nutrition Clinic (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, book consultations, or use our services.

This policy has been prepared in accordance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
  • Google Ads Policies
  • Meta Advertising Standards

Who We Are

Dermatology Nutrition Clinic is a doctor-led clinic providing dermatology, aesthetic medicine, nutritional assessments, and wellbeing services in Central London. Our approach combines dermatology, aesthetics, and nutrition to support skin health and overall wellbeing.

For the purposes of data protection legislation, Dermatology Nutrition Clinic is the Data Controller of your personal data.

Website:

Dermatology Nutrition Clinic

Email:

info@dermatologynutritionclinic.com (replace if different)

Information We Collect

We may collect and process the following categories of personal information.

Information You Provide Directly

When you:

  • Submit an enquiry form
  • Book a consultation
  • Request information
  • Contact us by email, phone, WhatsApp, or social media
  • Subscribe to marketing communications

we may collect:

  • Name
  • Email address
  • Telephone number
  • Date of birth
  • Address
  • Medical information you voluntarily provide
  • Treatment interests
  • Appointment details
  • Communication preferences

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Referral source
  • Pages visited
  • Time spent on the website

This information is collected through cookies and analytics technologies where consent has been provided.

Special Category Data

Because we operate as a healthcare and aesthetic clinic, we may process information relating to:

  • Health conditions
  • Medical history
  • Medications
  • Allergies
  • Nutritional assessments
  • Skin concerns
  • Treatment suitability assessments

This information is classified as Special Category Data under UK GDPR.

We only process this information where:

  • You provide explicit consent;
  • It is necessary for healthcare purposes;
  • It is required for the establishment, exercise, or defence of legal claims; or
  • We are legally required to do so.

How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Arrange consultations and appointments
  • Assess treatment suitability
  • Provide healthcare and aesthetic services
  • Communicate regarding appointments
  • Process payments
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Protect patients and staff
  • Manage complaints and feedback

Where consent has been provided, we may also use your information to:

  • Send newsletters
  • Provide clinic updates
  • Share educational content
  • Inform you about relevant services and promotions

You may withdraw marketing consent at any time.

Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Purpose

Legal Basis

Website functionality

Legitimate Interests

Appointment bookings

Contract

Consultation enquiries

Legitimate Interests

Healthcare provision

Healthcare Provision & Public Health

Medical records

Legal Obligation

Marketing communications

Consent

Website analytics

Consent

Advertising measurement

Consent

Fraud prevention

Legitimate Interests

Marketing Communications

We may send marketing communications only where:

  • You have actively opted in; or
  • We are permitted to do so under applicable law.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails;
  • Contacting us directly.

We do not sell your personal information to third parties.

Google Ads and Meta Advertising

With your consent, we may use technologies including:

  • Google Analytics
  • Google Ads Conversion Tracking
  • Google Remarketing
  • Google Consent Mode
  • Meta Pixel
  • Meta Conversion API

These tools help us understand website performance and advertising effectiveness.

They may collect information such as:

  • Pages viewed
  • Website interactions
  • Device information
  • Advertising engagement

We only activate advertising and analytics technologies after obtaining consent through our cookie management system.

Sharing Your Information

We may share personal information with trusted service providers where necessary, including:

  • Website hosting providers
  • Payment processors
  • Appointment booking software providers
  • IT support providers
  • Marketing and analytics providers
  • Professional advisers
  • Regulatory authorities
  • Healthcare laboratories
  • Medical practitioners involved in your care

Examples may include:

All third-party providers are required to process personal information securely and lawfully.

International Transfers

Some service providers may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, including:

  • UK International Data Transfer Agreements (IDTA)
  • UK Addendum to Standard Contractual Clauses
  • Adequacy Regulations

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.

Healthcare records may be retained for longer periods where required by professional, clinical, regulatory, or legal obligations.

Retention periods are reviewed regularly.

Security of Your Information

We implement appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

Security measures may include:

  • SSL encryption
  • Secure hosting environments
  • Access controls
  • Password protection
  • Staff confidentiality obligations
  • Secure data storage procedures

Your Rights

Under UK GDPR, you have the right to:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request deletion of your personal data where legally applicable.

Right to Restrict Processing

Request limitation of processing activities.

Right to Data Portability

Request transfer of your information to another provider.

Right to Object

Object to certain processing activities.

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent.

Children’s Privacy

Our website is not intended for children under 16 years of age.

We do not knowingly collect personal information from children without appropriate parental or guardian consent where required.

Complaints

If you are unhappy with how we process your personal data, please contact us first so we can attempt to resolve your concerns.

You also have the right to lodge a complaint with:

Information Commissioner’s Office

Information Commissioner’s Office (ICO)

Telephone: 0303 123 1113

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Dermatology Nutrition Clinic

Website:

www.dermatologynutritionclinic.com

Email:

info@dermatologynutritionclinic.com